Compliance Training

HIPAA for the General Healthcare Workforce

One course for every role that can touch protected health information — clinical staff, front desk, scheduling, billing, records, IT, couriers and remote workers. Built around what a workforce member is actually expected to do: recognise, protect, verify and report.

4 Video Modules20 CheckpointsRandomised Final Exam
Buy Training - $59View Team Pricing
60 Min
Course Duration
80%
Pass Score
20
Question Bank

Who This Course Is For

HIPAA training is a workforce requirement, not a clinical one. If someone can see, hear, carry or store patient information, they need it.

Front desk, scheduling and registration staff
Billing, claims and revenue cycle teams
Clinical and allied health staff
Health information management and records teams
IT, help desk and vendor support staff
Couriers, drivers and logistics personnel
Remote and hybrid administrative workers
New hires and annual refresher audiences

What the Course Covers

Four modules, roughly fifteen minutes each, with five knowledge checkpoints inside every video and a three-question quiz at the end of each one.

1

HIPAA Foundations

What HIPAA actually protects, how information becomes identifiable, how the Privacy, Security and Breach Notification Rules differ, why system access follows assigned work, and the four-question gate to run before touching patient information.

HIPAA Follows the InformationInformation Becomes IdentifiablePrivacy, Security and Breach ResponseAccess Is for Assigned WorkThe Four-Question Decision Gate
15 min5 checkpoints3 quiz questions
2

Permitted Uses, Disclosures and Minimum Necessary

Treatment, payment and healthcare operations as purposes rather than blanket permission; when an authorization is required; verifying identity and destination; applying minimum necessary and its defined exceptions; recognising and routing patient rights requests.

Treatment, Payment and Healthcare OperationsAuthorization and Identity VerificationMinimum NecessaryIncidental Disclosures and Reasonable SafeguardsPatient Rights and Request Routing
15 min5 checkpoints3 quiz questions
3

Safeguarding PHI in Daily Work

Physical safeguards for workspaces, paper and portable media; accounts, authentication and approved systems; a repeatable pre-send inspection for email, messaging and fax; recognising phishing and social engineering; protecting PHI during remote and mobile work.

Physical Safeguards and WorkspacesAccounts, Authentication and Approved SystemsEmail, Messaging and Destination ChecksPhishing and Social EngineeringRemote and Mobile Work
15 min5 checkpoints3 quiz questions
4

Incident Response, Accountability and Capstone

Recognising and reporting suspected incidents without pre-judging the legal outcome, safe first actions and evidence preservation, writing a useful incident report, sanctions and non-retaliation, and a capstone that applies the whole decision model to a live shift.

Recognize and Report Suspected IncidentsSafe First Actions and Evidence PreservationMake a Useful Incident ReportSanctions, Non-Retaliation and CooperationCapstone: Decide, Protect and Report
15 min5 checkpoints3 quiz questions

A Final Exam That Cannot Be Memorised

The final assessment draws 10 questions at random from a 20-question bank, and shuffles the answer options on every attempt. Two employees sitting the exam side by side do not get the same paper, and retaking it does not mean replaying the same answers in the same order. You need 80% to pass, and you can retake it as many times as you need.

10 questions drawn from 20
Answer options shuffled each attempt
80% required to pass

What This Certificate Does and Does Not Cover

General HIPAA workforce course only. Employer-specific policies, systems, contacts, roles and material-change training remain required.

Simple, Transparent Pricing

Train your whole workforce, not just one department

Individual

One employee, one certificate

$59
$119
  • 4 video modules
  • 20 in-video knowledge checkpoints
  • Quiz after each module
  • Randomised final exam (10 of 20 questions)
  • Downloadable certificate
  • Lifetime access
  • 80% passing score required
Most Popular

Team of 5

Small practices and clinics

$239($47.8/seat)
$595
Save 19%
  • 4 video modules
  • 20 in-video knowledge checkpoints
  • Quiz after each module
  • Randomised final exam (10 of 20 questions)
  • Downloadable certificate
  • Lifetime access
  • 80% passing score required
  • Admin dashboard
  • Progress tracking
Best Value

Team of 10

Multi-department teams

$429($42.9/seat)
$1190
Save 27%
  • 4 video modules
  • 20 in-video knowledge checkpoints
  • Quiz after each module
  • Randomised final exam (10 of 20 questions)
  • Downloadable certificate
  • Lifetime access
  • 80% passing score required
  • Admin dashboard
  • Progress tracking
  • Bulk enrollment
  • Compliance reports

Enterprise

Health systems and large employers

Contact Us

Save when you train for more than one requirement

Most teams need more than one certification. Add a second course and 10% comes off your whole order — a third takes off 15%.

  • Cybersecurity Awareness / Phishing & Social Engineering

    Phishing, Social Engineering & Safe Work · $49.00

    Both courses $97.20 — you save $10.80

  • PCI DSS Security Awareness

    Payment Data Handling & Security Awareness · $59.00

    Both courses $106.20 — you save $11.80

The rules this course is built on

We teach to the published text. Read it yourself — every link below goes to the issuing agency or legislature, not to a summary.

Issuing authority: Office for Civil Rights, US Department of Health and Human Services

Provided so you can verify what we teach against the source. This is reference material, not legal advice, and reading it does not by itself discharge an employer obligation.

Common Questions

Does this replace our organisation-specific HIPAA training?

No. This is general workforce training. Your employer still has to train staff on its own policies, approved systems, reporting contacts, role-specific duties and any material changes. This course is the foundation those policies sit on.

How long does it take?

About 60 minutes of video across four modules, plus quizzes and the final assessment. You can stop and resume; progress is saved to your account.

How often should HIPAA training be repeated?

Annual refresher training is the common expectation, with additional training when policies or regulations change materially. The certificate shows a one-year validity date to match that cadence.

What happens if I fail the final exam?

You can retake it. Each attempt draws a fresh set of questions from the bank, so a retake is a genuine re-test rather than a second run at the same paper.

Can I buy seats for my team?

Yes. Five-seat and ten-seat bundles are available above, and larger volumes can be arranged through the enterprise contact form.

Get your workforce trained

Instant access. Certificate on completion. Lifetime access to the material.

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